Phone rings….

I sigh and stop trying to manually install a classified adverts script on a clients server that just doesn’t want to play.

Me: Hello

Caller: *Silence*

Me: Hello? (a little louder)

Caller: *Silence*  (I’m guessing now it’s a sales call as these call centres always seem to have this silence)

Me: *waiting for some damn idiot to actually speak* ( I wait for what seems like 10 secs)
Caller: Hellooo (in some stupid ultra friendly tone)
Me: Hellooo! (mimic of same ridiculous tone)
Caller: Good morning and how are you today?

Me: Yeah fine thanks. (in “get on with it” tone)
Caller: Is that Mrs [insert name of my partner/gf]?
Me: Do I sound like Mrs [insert name of my partner/gf] !? (now I’m getting really annoyed)

Caller: Pardon?

Me: Do I sound like a Mrs to you? (said in my deepest voice)
Caller: No, sorry.  Can I speak to Mrs [insert name of my partner/gf] please?

Me: No, who’s calling?

Caller: MBNA Finance.  When will she be available?

Me:  Maybe sometime tomorrow.

Caller: ok thank you.

Me: phone goes down
Grrrr…. I hate these sales call people.  Particularly MBNA Finance.  They are always phoning up offering loans.  Disturbing my work.  What’s with the long silence before they say anything?  Watch this space for some MBNA phone wind up next time they ring.

Haydon Rouse

Haydon is a business consultant / mentor and an expert at marketing and selling online. He genuinely wants to help you and provide exceptional service. Why? Because, when he achieves that, you will tell your friends about him. Haydon has been marketing and selling online for over 20 years. He has lived in East Kent all his life (cough... over 49 years.. cough), knows the local area like the back of his hand and has fantastic customer service skills. You can contact him here.

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